Privacy

1. Introduction

At Essentiale.nl, we handle your personal data with the utmost care and discretion. Your data remains under your control and will never be shared with third parties unless you have given explicit consent. When you place an order, your address details will be shared with our distributors (Sendcloud, DHL, and PostNL) to ensure proper delivery of your purchases.

2. What personal data do we collect?

  • Data you provide directly when using our services or contacting us, such as your name, email address, and shipping address.

  • Technical device and access data collected automatically, including information about the device you use to visit our website.

3. For what purposes do we use your data?

We use your data for:

  • Processing and delivering your orders.

  • Personalizing and improving our website and services.

  • Sending newsletters and relevant updates (only if you have subscribed).

  • Sending individual notifications about product stock or abandoned shopping carts (if applicable).

4. Legal basis for processing your data

We process your data based on:

  • Execution of a contract (processing and delivering your order).

  • Your explicit consent (e.g., for newsletters and marketing communications).

  • Legitimate interest (e.g., website analytics and improving user experience).

5. Cookies

Our website uses cookies to enhance usability and tailor advertisements to your interests. Cookies can be divided into:

  • Functional cookies: Necessary for website operation (no consent required).

  • Analytical cookies: Help us understand how visitors use our site (no consent required due to low privacy impact).

  • Third-party cookies: Used for targeted advertising and social media sharing.

You can manage or opt-out of cookies through your browser settings. For detailed instructions on disabling cookies in popular browsers, please refer to the links below:

6. Your rights under the General Data Protection Regulation (GDPR)

You have the following rights regarding your personal data:

  • Right of access: You may request a copy of your data we hold.

  • Right to rectification: You can ask us to correct inaccurate or incomplete data.

  • Right to erasure: You may request that we delete your personal data, subject to legal obligations.

  • Right to restriction of processing: You can ask us to limit how we use your data.

  • Right to data portability: You have the right to receive your data in a structured, commonly used format.

  • Right to object: You can object to the processing of your data for direct marketing or legitimate interests.

  • Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

  • Right to lodge a complaint: You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at any time.

To exercise these rights, please contact us at info@essentiale.nl.

7. Data sharing and retention

  • We only share your personal data with third parties necessary to fulfill your order, such as our distributors Sendcloud, DHL, and PostNL.

  • We do not sell or rent your personal data to third parties.

  • We retain your personal data for up to 10 years, as required by Dutch commercial and tax law for audit purposes.

  • After this period, your data will be securely deleted.

8. How do we protect your data?

We use industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your data during transmission and storage. We continuously review our security practices to ensure your information remains safe.

9. Contact information

If you have any questions about this privacy policy or want to exercise your rights, please contact us at:

Email: info@essentiale.nl
Address: Ericalaan 31, 7906 NA Hoogeveen, The Netherlands

10. Changes to this privacy policy

We may update this privacy policy occasionally to reflect changes in laws or our practices. We recommend you review this page periodically.